Resource Guru Subprocessors

To support Resource Guru in delivering its services, we may use third party service providers to assist us with data processing activities. Where we act as a data processor, these third parties are known as subprocessors. From time to time, we may need to add or remove a subprocessor if we feel it is necessary, but any subprocessor we engage with will need to comply with the same data protection obligations as we set out in our Terms of Use. If you would like to receive email updates about new subprocessors, you can opt in here. Account Holders can object, in writing, to the processing of their personal data by a new subprocessor within 30 days of them appearing on this list and shall provide a legitimate reason to object. If no such objection is received within the 30 day period, the new subprocessor(s) shall be deemed accepted.

In the table below we identify our subprocessors along with the service provided, their location and, where applicable, the date they will be added.

Name of subprocessor Service provided Location Date due to be added
Amazon Web Services Cloud hosting infrastructure USA Existing
Front Customer support services USA Existing
Google Cloud Platform * Hosting EU (Republic of Ireland) Existing
Google Workspace * Email and office applications EU (Republic of Ireland) Existing
Integration App Inc. iPaaS provider to enable customer-initiated integrations USA 13 July 2025
Peaberry Software Inc. (Customer.io) Communication, marketing and customer support services USA Existing
Segment (Twilio) Customer data platform USA Existing

* In terms of Google, we contract with Google Ireland Limited, who are based in the EU and as such do not require any SCCs (standard contractual clauses) or other measures with Google Ireland. For further information on Google Ireland’s use of subprocessors and any onward transfers, please see the following statement from Google: "Google Ireland Limited is the service provider for EU cloud customers, but its operations rely on the use of Google Group and third party subprocessors who may access customer data to provide the services you request. Google Cloud provides a list of Google entities which provide the services (including detailed information such as their location and processing activity) in our subprocessors page (GCP; Workspace). We can confirm that any onward transfers to these subprocessors are subject to Google Ireland’s GDPR commitments and subject to intra-company agreements aligned with the SCCs. For further details on the position with Google, please see Google Cloud & the General Data Protection Regulation (GDPR).

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