Reach peak productivity and team harmony with practical guidance on resource and project management.
The world is changing a lot right now—and it’s happening faster than ever. No industry or discipline has escaped the emergence of generative AI, but we’re still in the early stages of knowing exactly what it…
Written by Jo Johansson
Does thinking about the health of your agency keep you up at night? We don’t blame you. Running an agency is no easy feat during the best of times. In today’s world—it’s a different kind of…
Written by Jo Johansson
Kathryn E. Strachan launched B2B content marketing agency CopyHouse as a one-woman band in 2019. After landing Scottish Widows as a freelancer, she quickly needed to set up an LTD. Four years later, she has a…
Written by Jo Johansson
Expert input from
Kathryn E. Strachan
The time has come to evaluate the best project management tools for agencies, to help you find the right fit for your business. Far too many agencies are still using spreadsheets to manage high-stakes projects. Between…
Written by Jo Johansson
Former Director of Project Management at MRM, an award-winning agency part of IPG, Shantal Gonzalez, shares how she’s gone from no boundaries to pushing back as work-life balance grows increasingly important. Shantal Gonzalez always knew what…
Written by Jo Johansson
Expert input from
Shantal Gonzalez
A solid agency workflow can take your business from good to great. Get it right, and you’ll have a better chance of reducing agency bottlenecks, staff burnout, and client churn. All while retaining revenue you’d otherwise…
Written by Rachael Nicholson
Input from experts including
Justin Whitcomb
Jackie Olson has had an unconventional journey in the ad world. Shortly after joining Digitas in Boston, covid hit. Fast forward two years and she’s left the ad world for a job as a snowsports instructor…
Written by Jo Johansson
Expert input from
Jackie Olson
Amirreza Farhadi is the Associate VP of Operations at Havas CX Canada. Part of Havas’s senior leadership team, he builds, monitors, and improves processes to ensure the business runs smoothly. In his eyes, that starts with…
Written by Jo Johansson
Expert input from
Amirreza Farhadi
Building an agency team structure that is strong, lean, and effective is the first ingredient in your agency’s recipe for success. It’s also a crucial and foundational element to your business, to ensure strong project execution…
Written by Rachael Nicholson
What agency PM doesn’t love a process? We’re going to reveal a nine-step agency project management process, including tips on how to best document each stage. The importance of an agency project management process Processes provide…
Written by Rachael Nicholson
Today we’re digging into agency PM methodologies, to help you figure out which approach is the best fit for your projects and your agency culture. Now, if you’re new to managing agency projects or want to…
Written by Rachael Nicholson
Welcome to our agency project management blog series, where we set out to uncover all you need to know about running effective project management programs at your agency. In this five-part series, we’ll cover everything from…
Written by Rachael Nicholson
Expert input from
Zoe Ashbridge
At the heart of every thriving agency, there’s a well-oiled machine known as agency operations. From resource allocation and workflows to client management and process optimization, agency operations are what, well, keeps your agency in business.…
Written by Eleanor Hope Jones
Job stress (including burnout) costs American employers over $300 billion annually. Low employee engagement—a common burnout symptom—costs the global economy $7.8 trillion annually. Burnout spans across industries, but some are more at risk than others. Data…
Written by Rachael Nicholson
Input from experts including
Andrew Ganesh
Agency resource planning and management processes help you align the right people with available project work. Doing it well leads to happy, productive agency teams committed to delivering high-quality client outcomes. Project success and satisfied clients…
Written by Rachael Nicholson
