Posts by Jo Johansson

Learn about revenue-driven resource planning from some of the best agencies in the world including TBWA\Chiat\Day, Ogilvy, Code and Theory, and others.

In this eBook, PM practitioners, authors, and agency insiders share the stories that defined their careers—and the lessons they learned along the way.

For a lot of businesses, paying their employees on a biweekly basis is standard practice. But that also means staying on top of billable hours to make sure payroll is accurate. One of the easiest (and…

Is it the end of the month, and you’re left wondering where all those hours went? Happens to the best of us. This is where the humble monthly timesheet template can help. Whether you need to…

Is agency revenue top of mind? Is leadership putting the pressure on you? While the endgame is always revenue, there are a lot of building blocks that need to fall into place to improve an agency’s…

Whether you’re unhappy with Float’s performance, flexibility, or schedule design—there are plenty of Float alternatives to choose from. We know there’s no one-size-fits-all solution, it all comes down to identifying the unique needs of your business…

Agency utilization rate is a key performance metric that can make or break an agency’s performance. It’s often said that you can’t improve what you aren’t measuring—your agency utilization rate is a near-perfect example of that…

Resource management has a direct impact on revenue. That’s why you want to make sure that your resource management software can help you maintain a healthy bottom line (and happy employees). Two of the most established…

You can’t have a hair salon without scissors. A repair shop without a toolbox. An airport without airplanes. And these days, you can’t have an agency without agency software—the digital tools that empower agency teams to…

Every freakishly efficient project manager has a few special tricks up their sleeves. Naturally, we’re talking about the tools that will prevent even the doomed projects from seeing an early grave. So if you don’t want…

It was that time of the year. Guru Gathering time. If you’ve been following our journey you might already know exactly what that means. But if you haven’t, it’s our annual team retreat that brings our…

Hear the words “traffic manager” and you might think of someone standing on a freeway, wearing headphones and an orange vest, while using wands to direct people and keep them moving. When it comes to an…

Running an agency is not exactly a walk in the park. Agencies face plenty of challenges—spanning from cultural problems to client issues. The best way to deal with agency challenges? Head on. That starts with acknowledging…

Have you mastered the art of acquiring new clients for your agency? That’s only half the battle. Retaining clients is where many agencies slip up, missing out on consistent revenue through lasting client relationships. A 5%…

Capacity planning plays a key role in agency profitability. Do it well and you’re looking at some healthy margins and business growth. Do it less well? Now, you’re looking at some serious employee, culture, and workflow…