{"id":7449,"date":"2025-02-18T13:34:58","date_gmt":"2025-02-18T13:34:58","guid":{"rendered":"https:\/\/resourceguruapp.com\/blog\/?p=7449"},"modified":"2025-02-18T13:38:19","modified_gmt":"2025-02-18T13:38:19","slug":"heatmap-views","status":"publish","type":"post","link":"https:\/\/resourceguruapp.com\/blog\/product-updates\/heatmap-views","title":{"rendered":"Make capacity crystal clear with heatmap views"},"content":{"rendered":"<p>Great project managers all share a superpower: they can bring order to chaos. But, there are a few crucial things they need to pull it off. They need to be able to visualize and manage workloads\u2014fast. And, they need to be able to address capacity issues that threaten the project\u2019s progress\u2014even faster.<\/p>\n<p>Looking for a secret weapon that can help on both fronts? Say hello to heatmap views.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article \ud83d\udcd6<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/resourceguruapp.com\/blog\/product-updates\/heatmap-views\/#A-different-perspective-on-availability\" >A different perspective on availability<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/resourceguruapp.com\/blog\/product-updates\/heatmap-views\/#Spot-bottlenecks-in-an-instant\" >Spot bottlenecks in an instant<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/resourceguruapp.com\/blog\/product-updates\/heatmap-views\/#Uncover-revenue-opportunities\" >Uncover revenue opportunities<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/resourceguruapp.com\/blog\/product-updates\/heatmap-views\/#Find-the-time-for-pressing-tasks\" >Find the time for pressing tasks<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/resourceguruapp.com\/blog\/product-updates\/heatmap-views\/#More-about-heatmap-views\" >More about heatmap views<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"A-different-perspective-on-availability\"><\/span>A different perspective on availability<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7468 size-full\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmap-views.gif\" alt=\"The transition from the default Schedule view to heatmap views on Resource Guru.\" width=\"800\" height=\"494\" \/><\/p>\n<p>When you\u2019re managing large teams and larger workloads, spotting capacity issues can get tricky. A heatmap view helps because it uses color coding to represent different workload intensities.<\/p>\n<p>A darker green and a high percentage on the Schedule means a heavier workload. A lighter green with a lower percentage means a lighter workload. Amber spots on the heatmap view highlight workloads you might need to adjust\u2014more on that later.<\/p>\n<p>You can enable a heatmap view at the top of the <a href=\"https:\/\/help.resourceguruapp.com\/en\/articles\/1957762\" target=\"_blank\" rel=\"noopener\">Schedule<\/a>. There are three options to choose from:<\/p>\n<ol>\n<li>Total Utilization<\/li>\n<li>Billable Utilization<\/li>\n<li>Hours Available<\/li>\n<\/ol>\n<p>Once active, heatmap views make the Schedule extremely scannable, letting you understand utilization and availability at a glance.<\/p>\n<p>You can then click on any of the heatmap rows to expand someone\u2019s schedule and <a href=\"https:\/\/help.resourceguruapp.com\/en\/categories\/796802-creating-editing\" target=\"_blank\" rel=\"noopener\">create or edit bookings<\/a> as usual.<\/p>\n<div class=\"callout callout--protip\">\n<h4>Pro tip<\/h4>\n<p>By <a href=\"https:\/\/help.resourceguruapp.com\/en\/articles\/1958274\" target=\"_blank\" rel=\"noopener\">zooming<\/a> out on the Schedule with a heatmap view enabled, you can switch from seeing the totals per day, to the totals per week.<\/p>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Spot-bottlenecks-in-an-instant\"><\/span>Spot bottlenecks in an instant<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7464 size-full\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization.png\" alt=\"The Total Utilization heatmap view option on Resource Guru.\" width=\"1888\" height=\"1050\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization.png 1888w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-943x524.png.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-1042x580.png.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-1536x854.png.webp 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-310x172.png.webp 310w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-943x524@2x.png.webp 1886w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-310x172@2x.png.webp 620w\" sizes=\"auto, (max-width: 1888px) 100vw, 1888px\" \/><\/p>\n<p>The total utilization heatmap view shows what percentage of a person\u2019s availability is booked. Most people aim for around <a href=\"https:\/\/resourceguruapp.com\/blog\/resource-management\/resource-utilization\">80% total utilization<\/a>. This heatmap view lets you quickly identify folks who fall outside those parameters.<\/p>\n<p>You can use the low total utilization indication on the heatmap view to find individuals who are available for tasks where you need more people power. On the flip side, you can scan for high total utilization to shuffle responsibilities for people who need a breather.<\/p>\n<p>Resource Guru heatmap views flag when there are issues like this.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7455 size-full\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip.png\" alt=\"Heatmap view with tooltip showing a booking with overtime.\" width=\"1539\" height=\"981\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip.png 1539w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip-943x601.png.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip-1042x664.png.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip-1536x979.png.webp 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip-310x198.png.webp 310w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-total-utilization-tooltip-310x198@2x.png.webp 620w\" sizes=\"auto, (max-width: 1539px) 100vw, 1539px\" \/><\/p>\n<p>Specifically, you\u2019ll see a warning icon on a green background when someone has bookings that require attention. For example, if they have bookings on the <a href=\"https:\/\/help.resourceguruapp.com\/en\/articles\/1955778#the_waiting_list\" target=\"_blank\" rel=\"noopener\">Waiting List<\/a>, or if external events are clashing with what\u2019s in their schedule.<\/p>\n<p>And, if someone is booked beyond their normal availability, i.e. if they\u2019re working overtime, you\u2019ll see an amber color with a warning icon.<\/p>\n<p>This heatmap view lets you identify these issues quickly, so you can act on overwhelming workloads before <a href=\"https:\/\/resourceguruapp.com\/blog\/project-management\/team-burnout\">burnout<\/a> strikes, and stop crises in their tracks.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Uncover-revenue-opportunities\"><\/span>Uncover revenue opportunities<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7460 size-full\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization.png\" alt=\"The Billable Utilization heatmap view on Resource Guru.\" width=\"1888\" height=\"1050\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization.png 1888w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization-943x524.png.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization-1042x580.png.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization-1536x854.png.webp 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization-310x172.png.webp 310w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization-943x524@2x.png.webp 1886w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-billable-utilization-310x172@2x.png.webp 620w\" sizes=\"auto, (max-width: 1888px) 100vw, 1888px\" \/><\/p>\n<p>The billable utilization heatmap view works in a similar way to the total utilization view. Activate it to uncover how much of their time each person spends on billable work.<\/p>\n<div class=\"callout callout--\u201cdefinition\">\n<h4>What is billable utilization?<\/h4>\n<p>Billable utilization is the percentage of work hours spent on billable work by an individual.<\/p>\n<p>This metric represents exactly how much time your people spend on work that generates revenue. It can help you assess and analyze the overall performance and health of your business.<\/p>\n<\/div>\n<p><b>Billable<\/b> work includes tasks and activities that can be directly charged to a client, and they directly impact revenue.<\/p>\n<p><b>Non-billable<\/b> work cannot be charged to a client and includes things such as admin, business development, internal meetings, and training.<\/p>\n<p>With the billable utilization heatmap view, you can spot where people are spending too much time on non-billable work, faster than ever. This lets you see who in your organization has space to generate more revenue for the business, giving you a bird\u2019s eye view of how you can increase the company\u2019s bottom line.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Find-the-time-for-pressing-tasks\"><\/span>Find the time for pressing tasks<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Need another way to dissect your team\u2019s availability? Just use the hours available heatmap view.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7461 size-full\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available.png\" alt=\"The Hours Available heatmap view on Resource Guru.\" width=\"1892\" height=\"1050\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available.png 1892w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available-943x523.png.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available-1042x578.png.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available-1536x852.png.webp 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available-310x172.png.webp 310w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available-943x523@2x.png.webp 1886w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2025\/02\/heatmaps-hours-available-310x172@2x.png.webp 620w\" sizes=\"auto, (max-width: 1892px) 100vw, 1892px\" \/><\/p>\n<p>This view shows you exactly how much time people have available for new bookings. With it, you can get a clear picture of who can take on more tasks, and when.<\/p>\n<p>The <a href=\"https:\/\/help.resourceguruapp.com\/en\/articles\/1955970\" target=\"_blank\" rel=\"noopener\">Availability Bar<\/a> lets you see how many hours people have left available in a day, but this heatmap view takes visibility one step further.<\/p>\n<p>The hours available view demystifies who can take on specific projects and bookings, and how much time they can spend on them. Ultimately, this lets you plan ahead, on the double.<\/p>\n<p>Like the total utilization view, it also flags when people have full (or more-than-full) schedules, letting you spot overbooking in a flash and solve the issue, before your team gets overwhelmed. This helps keep staff happy and projects on track.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"More-about-heatmap-views\"><\/span>More about heatmap views<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Heatmap views are available on Blackbelt and Master <a href=\"https:\/\/resourceguruapp.com\/pricing\">plans<\/a>. Get a step-by-step guide to setting them up in our <a href=\"https:\/\/help.resourceguruapp.com\/en\/articles\/3381954\" target=\"_blank\" rel=\"noopener\">Help Center<\/a>.<\/p>\n<p>Explore upcoming releases that\u2019ll supercharge your scheduling even more\u2014including resource placeholders\u2014in our Product Portal:<\/p>\n<p><span style=\"font-weight: 400;\"><div class=\"comingsoon comingsoon--default\"><div class=\"comingsoon__image\"><\/div><div class=\"comingsoon__text\"><h4>What&#8217;s next for Resource Guru?<\/h4>\n<p>Explore our product portal to see what&#8217;s planned next and what we&#8217;ve already added. Vote on which features are most important to you and submit new ideas to have your say!<\/p>\n<p><a class=\"button\" href=\"https:\/\/portal.productboard.com\/u3wdgytlr9dhqrdkzqf46ybi\/tabs\/2-planned\" target=\"_blank\" rel=\"noopener\">View and Vote on Upcoming Features<\/a><\/p>\n<\/div><\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Great project managers all share a superpower: they can bring order to chaos. But, there are a few crucial things they need to pull it off. They need to be able to visualize and manage workloads\u2014fast.&hellip;<\/p>\n","protected":false},"author":36,"featured_media":7450,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[30],"tags":[61,62],"class_list":["post-7449","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates","tag-product-updates-feed","tag-heartbeats"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Make capacity crystal clear with heatmap views | Resource Guru<\/title>\n<meta name=\"description\" content=\"Plan faster with heatmap views that let you instantly understand utilization and availability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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