{"id":4676,"date":"2023-06-13T08:05:32","date_gmt":"2023-06-13T08:05:32","guid":{"rendered":"https:\/\/resourceguruapp.com\/blog\/?p=4676"},"modified":"2025-05-16T14:57:27","modified_gmt":"2025-05-16T14:57:27","slug":"agency-interview-havas-cx-canada","status":"publish","type":"post","link":"https:\/\/resourceguruapp.com\/blog\/agencies\/agency-interview-havas-cx-canada","title":{"rendered":"Setting boundaries: How Havas CX Canada encourages work-life balance for its employees"},"content":{"rendered":"<p><a href=\"https:\/\/www.linkedin.com\/in\/amirrezaf\/\" target=\"_blank\" rel=\"noopener\"><b>Amirreza Farhadi<\/b><\/a><b> is the Associate VP of Operations at <\/b><a href=\"https:\/\/ca.havas.com\/havas-cx\/\" target=\"_blank\" rel=\"noopener\"><b>Havas CX Canada<\/b><\/a><b>. Part of Havas\u2019s senior leadership team, he <\/b><b>builds, monitors, and improves processes to ensure the business runs smoothly. In his eyes, that starts with taking care of the employees.\u00a0<\/b><\/p>\n<p><b>We spoke to him about how Havas CX Canada sets boundaries, puts employees first, and continues to pioneer work-life balance at ad agencies.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Havas CX Canada approaches employee well-being and <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/ad-agency-work-life-balance\"><span style=\"font-weight: 400;\">work-life balance<\/span><\/a><span style=\"font-weight: 400;\"> unlike any agency I\u2019ve ever heard of. Because the truth is this: <\/span><i><span style=\"font-weight: 400;\">it\u2019s challenging<\/span><\/i><span style=\"font-weight: 400;\">. And for agencies, perhaps even more so. There are deadlines to meet, clients to please, and work seems never-ending.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And Farhadi acknowledges that upfront.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cFinding a balance is always going to be tough for agencies, especially when we\u2019re about to launch something and we have hard deadlines.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So over the years, he\u2019s finessed strategies and created processes that make sure employees&#8217; health and work-life balance are protected in the long run.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Where does that start? It starts with the clients.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">In this article \ud83d\udcd6<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/resourceguruapp.com\/blog\/agencies\/agency-interview-havas-cx-canada\/#Working-9-5-for-service-and-devotion\" >Working 9-5 (for service and devotion)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/resourceguruapp.com\/blog\/agencies\/agency-interview-havas-cx-canada\/#Listening-to-employee-needs\" >Listening to employee needs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/resourceguruapp.com\/blog\/agencies\/agency-interview-havas-cx-canada\/#Using-Resource-Guru-to-plan-for-work-life-balance\" >Using Resource Guru to plan for work-life balance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/resourceguruapp.com\/blog\/agencies\/agency-interview-havas-cx-canada\/#Setting-an-example\" >Setting an example<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Working-9-5-for-service-and-devotion\"><\/span><span style=\"font-weight: 400;\">Working 9-5 (for service and devotion)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Dolly Parton\u2019s famous lyrics have probably escaped no one. But finding 9-5 in your client&#8217;s terms and conditions is probably a different story.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s right.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Havas CX Canada, clients are informed about their team\u2019s working hours upfront to make sure things don\u2019t get out of hand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Farhadi explains, \u201cWe have language in our contracts that communicates the typical working hours of our team. For example, this might say we\u2019re available from 9 am to 5 pm Eastern time. It also states that we\u2019re not available over the weekend, except for 24\/7 types of contracts.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a way for Havas CX Canada to set expectations with the clients from day one.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Farhadi knows that <\/span><span style=\"font-weight: 400;\">there&#8217;s also a challenge of balancing work with your personal life, making the distinction, disconnecting, and logging off at the end of the day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cIf someone finds themselves at home and a bit bored at 8 pm in the evening and wants to send a few emails, we can\u2019t stop them. But in general, we encourage employees to sign off and switch off.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A big part of setting boundaries is also about listening to employees.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Listening-to-employee-needs\"><\/span><span style=\"font-weight: 400;\">Listening to employee needs<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Every year, Havas runs a company-wide survey that includes both specific and open-ended questions. The goal is to not only listen but also <\/span><i><span style=\"font-weight: 400;\">take action<\/span><\/i><span style=\"font-weight: 400;\"> on the feedback they&#8217;re given.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cSome things are more easily actionable, right? These are things we can implement pretty fast. Of course, bigger initiatives take longer, but we always try to listen and take action at least a few things during the course of the year to show that we take employee feedback, and more importantly, employee health, seriously.\u201d<\/span><\/p>\n<p><a href=\"https:\/\/resourceguruapp.com\/industries\/agencies\/creative?utm_source=blog&amp;utm_medium=banner&amp;utm_campaign=agency_blogs&amp;utm_term=agency+interview&amp;utm_content=organic\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4737 size-medium\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/agency_interview_cta-943x242.jpg\" alt=\"Learn more about Resource Guru\" width=\"943\" height=\"242\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/agency_interview_cta-943x242.jpg.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/agency_interview_cta-1042x268.jpg.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/agency_interview_cta-1536x395.jpg 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/agency_interview_cta.jpg 1836w\" sizes=\"auto, (max-width: 943px) 100vw, 943px\" \/><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Implementing flex time<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of the things that came out of that survey a few years back was flex time. Meaning, there\u2019s no limit or specific rule around how much time off you can take.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, a lot of companies, especially in tech, are familiar with this. Agencies? Not so much.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe don&#8217;t want employees to think about, \u2018oh, I have this many days left\u2019 and whatnot. We want to encourage our team members to, for example, if they have downtime between projects and there&#8217;s really nothing for them to do, just go and use your downtime. Take that time to rest and recharge. Because you need full energy to use your full potential for the next project, right?\u201d Farhadi explains.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Havas implemented that process alongside the HR team, but team leads also make sure to monitor and encourage their teams to fully leverage the flex time.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Encouraging downtime<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The operations department consists of about 20 people in total. Every week in their weekly <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/agency-resource-planning-management-guide\"><span style=\"font-weight: 400;\">resource planning<\/span><\/a><span style=\"font-weight: 400;\"> meeting, they look at each department and team member and how they spend their time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe do this to promote employee health because we want people to be healthy and mentally ready for work. It&#8217;s good for them, and it\u2019s good for us. They&#8217;re going to stay with a company who cares about their well-being and also, we make sure they&#8217;re actually 100% present and ready when they get assigned and allocated to a project.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, they always take an extra look at what Farhadi calls \u201cthe usual suspects,\u201d the workaholics that rarely take time off, and proactively encourage them to take time off when they have a lower workload.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Monitoring and improving benefits<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Havas CX Canada\u2019s HR team is constantly looking for opportunities to improve employee health benefits. Three years ago, when the pandemic hit, they moved quickly. Soon, the employee benefits package included coverage for therapy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWe wanted employees to manage their health more so than before during the pandemic. That starts with access to the right channels to take care of themselves in the best way possible.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But while health insurance and benefits are great, Farhadi also stresses that it\u2019s about <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/solve-resource-overallocation\"><span style=\"font-weight: 400;\">monitoring allocation and bandwidth<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here, Havas CX Canada also has a unique approach.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Using-Resource-Guru-to-plan-for-work-life-balance\"><\/span><span style=\"font-weight: 400;\">Using Resource Guru to plan for work-life balance<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Farhadi knows better than anyone that <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/agency-operations\"><span style=\"font-weight: 400;\">agency operations<\/span><\/a><span style=\"font-weight: 400;\"> are what keep businesses running smoothly. Effective <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/agency-resource-planning-management-guide\"><span style=\"font-weight: 400;\">resource planning and management<\/span><\/a><span style=\"font-weight: 400;\"> play a big part in paving the way for both employee health and business growth.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why for the past few years, Havas CX Canada has been using <\/span><a href=\"https:\/\/resourceguruapp.com\/\"><span style=\"font-weight: 400;\">Resource Guru<\/span><\/a><span style=\"font-weight: 400;\"> to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Get an instant overview of resource availability<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Allocate and <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/project-scheduling-101\"><span style=\"font-weight: 400;\">schedule resources<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Monitor resource utilization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/resourceguruapp.com\/blog\/resource-scheduling-plan-barriers\"><span style=\"font-weight: 400;\">Identify scheduling conflicts<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Evaluate and plan resource needs for upcoming projects<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Every week, project managers and department leads get together to review resource utilization across projects and identify gaps or issues such as <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/see-booking-changes-and-more\"><span style=\"font-weight: 400;\">booking changes<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/schedule-improvements\"><span style=\"font-weight: 400;\">the schedule view<\/span><\/a><span style=\"font-weight: 400;\">, the team can easily spot issues, avoid overloading certain individuals, and ensure a balanced distribution of work. This helps prevent bottlenecks, <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/agency-burnout\"><span style=\"font-weight: 400;\">reduces burnout<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/project-managers-resource-utilization\"><span style=\"font-weight: 400;\">optimizes resource utilization<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the schedule front and center, resolutions can be discussed collaboratively between team leads.\u00a0<\/span><\/p>\n<div id=\"attachment_2617\" style=\"width: 953px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2617\" class=\"size-medium wp-image-2617\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2021\/11\/Resource-Guru-Schedule-943x531.png\" alt=\"Overview of the schedule view in Resource Guru's resource management software\" width=\"943\" height=\"531\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2021\/11\/Resource-Guru-Schedule-943x531.png.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2021\/11\/Resource-Guru-Schedule-1042x587.png.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2021\/11\/Resource-Guru-Schedule-1536x865.png 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2021\/11\/Resource-Guru-Schedule.png 1690w\" sizes=\"auto, (max-width: 943px) 100vw, 943px\" \/><p id=\"caption-attachment-2617\" class=\"wp-caption-text\"><em>Resource Guru\u2019s schedule view gives you an instant overview of your team\u2019s availability. Note that this image represents sample data and is for demonstration only, it\u2019s not Havas CX Canada\u2019s team.<\/em><\/p><\/div>\n<p><span style=\"font-weight: 400;\">Farhadi stresses the importance of balance again, saying, \u201cWe can\u2019t always find an immediate solution for some issues. For example, if someone has a very specific skill set that\u2019s needed on multiple projects. But we try to make up for it in different ways, such as giving the person in question a couple of days off if they\u2019ve worked long hours to accommodate client work.\u201d<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Planning for upcoming projects<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This meeting is also crucial when it comes to estimating resources for upcoming projects. For example, if a pitch process is about to close, and a couple of new projects will soon be underway, they need to plan ahead for the resources that those projects require.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here, Farhadi has implemented a strategic approach to stay ahead of upcoming demands by utilizing placeholders in the schedule. This proactive step ensures that the hiring team is promptly informed about any open positions and future resource requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Farhadi says, \u201cThis gives us an instant overview of our hiring needs. Now we know exactly where we need to start pipelining talent and can get ready for scaling up the team.\u201d<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Spotting opportunities for billable hours<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Just like any other agency, at Havas CX Canada, all eyes are on reporting. Farhadi emphasizes, \u201cThe utilization report is really important to us. It gives us an instant overview of who\u2019s working on billable vs. non-billable projects, allowing us to shift things around and plan our staffing needs based on project requirements.\u201d<\/span><\/p>\n<div id=\"attachment_4704\" style=\"width: 953px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4704\" class=\"wp-image-4704 size-medium\" src=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/resource-utilization-reporting-943x581.png\" alt=\"A snapshot view of reporting elements in Resource Guru, including billable and non-billable hours\" width=\"943\" height=\"581\" srcset=\"https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/resource-utilization-reporting-943x581.png.webp 943w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/resource-utilization-reporting-1042x642.png.webp 1042w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/resource-utilization-reporting-1536x946.png 1536w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/resource-utilization-reporting.png 1912w, https:\/\/resourceguruapp.com\/blog\/wp-content\/uploads\/2023\/06\/resource-utilization-reporting-943x581@2x.png.webp 1886w\" sizes=\"auto, (max-width: 943px) 100vw, 943px\" \/><p id=\"caption-attachment-4704\" class=\"wp-caption-text\"><em>A partial view of reporting elements in Resource Guru, showing you billable vs. non-billable time as well as an overview of utilization. Note that this image represents sample data and is for demonstration only, it\u2019s not Havas CX Canada\u2019s team.<\/em><\/p><\/div>\n<p><span style=\"font-weight: 400;\">Of course, billable projects are the key to a better bottom line. That\u2019s why at the end of each resource planning meeting, they look at the report for the next month and filter by team to spot anyone \u201con the bench,\u201d as they call it. This means their utilization rate for billable projects isn\u2019t as high as it could be, so they aim to find a billable project to put them on.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Resource Guru, Havas CX Canada can stay on top of resource utilization rates, billable vs. non-billable time, and other key metrics that affect not only the business, but also employees\u2019 work-life balance, such as overtime and time off.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Setting-an-example\"><\/span><span style=\"font-weight: 400;\">Setting an example<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Havas CX Canada is not only setting boundaries but also setting an example for work-life balance in digital agencies worldwide. In the way they run their operations, <\/span><a href=\"https:\/\/resourceguruapp.com\/blog\/agency-project-management\"><span style=\"font-weight: 400;\">project management<\/span><\/a><span style=\"font-weight: 400;\">, and resource planning, they lead with a people-first approach.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Farhadi signs off with a powerful statement, saying, \u201cWe care about our people. At Havas, that means showing it. By listening to our employees, hearing them, and taking action to make the improvements needed. We <\/span><i><span style=\"font-weight: 400;\">have<\/span><\/i> <i><span style=\"font-weight: 400;\">to act<\/span><\/i><span style=\"font-weight: 400;\"> on feedback. It can\u2019t just be empty promises.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And Farhadi is right. Work-life balance isn\u2019t something that should just be thrown in under the \u201cperks\u201d section on some antiquated careers page. It should shine through in every way the agency operates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because agencies like Havas CX Canada that choose to say goodbye to \u201cagency life\u201d as we know it will win.\u00a0<\/span><\/p>\n<div style=\"background-color: #fcf2fe; padding: 30px 40px; margin-top: 40px;\">\n<h3><strong>Scheduling software that sets boundaries<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Protect your team\u2019s work-life balance with scheduling software that sets the right boundaries.<\/span><\/p>\n<p>Try Resource Guru for free for 30 days. No credit card, no commitment.<\/p>\n<p><strong><a href=\"https:\/\/app.resourceguruapp.com\/signup?utm_source=block&amp;utm_medium=banner&amp;utm_campaign=agency_blogs&amp;utm_term=agency+interview&amp;utm_content=organic\" target=\"_blank\" rel=\"noopener\">Try it now<\/a><\/strong><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">About Havas CX Canada<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Assembling the strongest CX minds from a global talent pool across the Havas Group, Havas CX is an international network dedicated to delivering meaningful experiences across the entire customer journey. Organized under a common structure, governance, methodology, and mission, it brings together more than 1,800 people in 25 Havas Villages around the world with key hubs in London, Paris, New York, and Mumbai.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Havas CX is a powerhouse of experts in every area of digital transformation and design, customer experience and customer engagement, eCommerce, and much more.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">About Amirreza Farhadi<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Amirreza Farhadi is an accomplished professional currently serving as the Associate Vice President of Operations at Havas CX Canada. With over 15 years of experience, he possesses a unique blend of strategic thinking, attention to detail, and a thoughtful approach to his work. Amirreza has a proven track record of scaling operations, adding value to his team and clients, and delivering digital experiences that exceed client goals while enhancing customer lives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Throughout his career, Amirreza has led multidisciplinary teams and successfully managed a wide range of projects in industries such as banking, financial services, telecommunications, healthcare, retail, and more. He has worked with notable clients including BlackRock, Royal Bank of Canada, TD Bank, TELUS, McDonald&#8217;s, Novartis, and Qatar Airways. His expertise spans various project types, from digital transformation and UX design to website development, eCommerce, and digital media campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Havas CX Canada, Amirreza drives growth, operational excellence, and delivery success. He expertly staffs and budgets initiatives, sets his team up for success, and continuously improves processes to ensure efficient operations. He collaborates with senior-level clients and executives, actively navigates accounts, and provides strategic guidance. Amirreza&#8217;s commitment to excellence, passion for operations, and exceptional stakeholder management skills make him a highly valuable leader in the field of business operations and digital delivery.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amirreza Farhadi is the Associate VP of Operations at Havas CX Canada. Part of Havas\u2019s senior leadership team, he builds, monitors, and improves processes to ensure the business runs smoothly. In his eyes, that starts with&hellip;<\/p>\n","protected":false},"author":30,"featured_media":4703,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[55],"tags":[],"class_list":["post-4676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agencies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Havas CX Canada encourages work-life balance<\/title>\n<meta name=\"description\" content=\"Amirreza Farhadi, Associate VP of Operations at Havas CX Canada, shares how they set a new standard for work-life balance for employees.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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