{"id":4213,"date":"2023-03-09T09:23:40","date_gmt":"2023-03-09T09:23:40","guid":{"rendered":"https:\/\/resourceguruapp.com\/blog\/?p=4213"},"modified":"2025-01-14T09:56:41","modified_gmt":"2025-01-14T09:56:41","slug":"workload-woes","status":"publish","type":"post","link":"https:\/\/resourceguruapp.com\/blog\/project-management\/workload-woes","title":{"rendered":"Workload woes in project management\u2014A story by Elizabeth Harrin"},"content":{"rendered":"

Every project manager has a story about a time things didn’t quite go according to plan, an “aha moment,” or an experience that shaped them professionally. We’ve collected these stories from some of the best PMs around to share their knowledge and lessons learned.<\/strong><\/span><\/p>\n

This week, Elizabeth Harrin<\/a>, award-winning blogger and author of Managing Multiple Projects<\/a>, shares her story.\u00a0<\/strong><\/p>\n

I called my manager late at night after a particularly difficult conversation with a project sponsor. I burst into tears and couldn\u2019t hold my voice steady so I had to call her back.<\/p>\n

The problem was this: my sponsor had asked me to do something that was virtually impossible for me to get done and also (in my opinion) not the best use of my time. It was an admin task that anyone could have done, including the support staff: copying handwritten lists of who had attended a training course into another format so they could be kept electronically.<\/span><\/p>\n

I couldn\u2019t get that done and do everything else, and I was already working until late at night from a hotel. I came up with another plan: if it had to be done, get a temp admin assistant to do it. That came with the overhead of recruiting and hiring someone to sit and transcribe the list. Still, if he felt this work was valuable, then paying for it was going to be OK.<\/span><\/p>\n

I explained all this to my manager and she said: \u201cHe probably doesn\u2019t know what else you are doing, so he thinks it\u2019s OK.\u201d<\/span><\/p>\n

It was like a lightbulb going off in my head. He literally had no idea of how I was spending my time, and certainly wasn\u2019t aware I\u2019m on the phone crying to my boss at 10 pm at night because of the need to type up lists of names.<\/span><\/p>\n

I also thought: How can he not know? I speak to him every day.<\/span><\/p>\n

But the truth is that he probably wasn\u2019t thinking about my workload (or that of anyone else on the team) that much at all.<\/span><\/p>\n

We were all senior managers. We should have been able to manage our time and escalate, and have adult conversations about workload. Why wasn\u2019t I doing that?<\/span><\/p>\n

Because I was burning out with trying to please everyone and hold this project together\u2026 but that was on me. It was my choice to work that way, although I hadn\u2019t realized it until that moment.<\/span><\/p>\n

My sponsor was also working long hours in a complex environment, where requirements were changing regularly as new information became available. He had his own challenges working the stakeholders who looked to him for guidance and updates. He was involved, engaged, knowledgeable, and a confident decision-maker: in many respects, the perfect sponsor. He had enough in his brain without wondering whether I had time to type up some lists.<\/span><\/p>\n

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In this article \ud83d\udcd6<\/p>\n<\/span><\/div>\n